We have two essential system goals: performance and security. To that end we offer a superb range of system and network administration tasks including performance monitoring, application security patches and hotfixes, software upgrades, data backup, and general network administration tasks.
We act efficiently and are flexible to be your primary helpdesk or act as an extension to your in-house IT support including ad hoc and emergency IT support. This includes troubleshooting computers and peripherals, resolving network connectivity issues, and remote user support.
We take care of your business technologies including network devices, software licensing, patch management, and security. We document all changes and configurations, storing all documentation including account passcodes in secure electronic vaults, taking the guesswork out of what was changed, when it was changed and by whom.
A hallmark of Core’s 30 years of overall experience is providing strategic IT consulting along with hands-on project management, Simply put we help small businesses make sound technology decisions.
Along with consulting, Core offers a round-the-clock remote system monitoring with the COREAlert management service, a cost-effective solution for customers with limited or no IT staff. Systems such as firewalls and key computers are monitored 24×7 for uptime and performance. When critical systems come close to hitting pre-established thresholds such as CPU utilization, disk space, application bottlenecks, and attacks, notifications are sent to Core’s handhelds and servers with an actual person receiving and responding. Alarms are analyzed, diagnosed and resolved.
